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This online Communication course provides an awareness of the principles of good communication and record keeping within a care environment, the e-learning course will ensure effective communication skills and good practice when recording information.


Learning Outcomes


  • Definition of communication

  • Communication methods

  • Models of communication

  • Communication techniques

  • Managing communication

  • Legislation and good practice

  • Key principles of record keeping

  • Care records

  • Errors and prevention




60 mins


Refresher Requirements


Refreshed in accordance with your company guidelines, local and national authoritative guidelines and any regulatory requirements


£30.00 Regular Price
£15.00Sale Price
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