COMMUNICATION
This online Communication course provides an awareness of the principles of good communication and record keeping within a care environment, the e-learning course will ensure effective communication skills and good practice when recording information.
 
Learning Outcomes
 
Definition of communication
Communication methods
Models of communication
Communication techniques
Managing communication
Legislation and good practice
Key principles of record keeping
Care records
Errors and prevention
 
Duration
 
60 mins
 
Refresher Requirements
 
Refreshed in accordance with your company guidelines, local and national authoritative guidelines and any regulatory requirements